Assessment of Personnel Efficiency: Methodological Approach and Practical Implementation

Abstract

Effective human resource management directly affects the productivity, innovation and sustainable development of the company and is its strategic competence and competitive advantage. Employee performance appraisal is an effective tool for personnel management in the company, designed to form the basis for motivating, training and developing personnel. The purpose of the article is to further study the methods and tools for assessing employee performance in the company, as well as to provide practical recommendations for implementing a methodological approach to assessing personnel performance in an IT company. The research methodology is based on the theory of procedural justice and combines quantitative and qualitative methods, including questionnaires, the 360° method, KPI, which ensured that nuanced perspectives were taken into account. The research design for the surveys was used and formed based on the fact that it is easy to conduct and can be created with minimal effort and cost. The presented methodological approach involves three stages and corresponding procedures for each of them. The practical implementation of a methodological approach to personnel assessment, which takes into account the specifics of the activities of IT company employees, demonstrates the existing standardization of the assessment process, an effective attempt to avoid subjectivity and favoritism and ensure transparency and fairness. We have taken into account the thesis that organizations are increasingly combining personnel measures and business policies to assess personnel, increase their competence and efficiency. The article substantiates that assessment, supported by reliable and accurate employee performance ratings, can be more efficient and effective. Thus, the study contributes to expanding the perimeter of tools and methods for assessing employee performance, taking into account the type of company activity.